In what situation might an insurance adjuster be called?

An insurance adjuster is typically called to investigate and evaluate claims after they have been submitted. Their role involves reviewing the details of the claim, assessing the damage or loss, determining the extent of the insurer's liability, and ensuring that the claim is processed fairly and accurately according to the policy terms. This process is essential for the insurer to make informed decisions about payouts and claims settlements.

The other situations mentioned, such as issuing a new policy, handling customer dissatisfaction, or advising clients on policy selection, generally do not involve an insurance adjuster. These tasks are typically handled by underwriters, customer service representatives, or financial advisors who have different areas of expertise within the insurance industry.